Shipping Policy

1. Shipping Methods

We offer the following shipping methods:

• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days (available for select locations)
• Same-Day Delivery: Available in select cities (check availability at checkout)

2. Shipping Costs

Shipping costs are calculated based on:

• Delivery location
• Package weight and dimensions
• Selected shipping method

Free Shipping: We offer free standard shipping on orders above ₹599. Free shipping applies automatically at checkout when the order value meets the threshold.

3. Delivery Timeframes

Delivery timeframes are estimates and begin from the date your order is shipped, not the date your order is placed. Processing time is typically 1-2 business days.

Please note that delivery times may be extended during peak seasons, holidays, or due to unforeseen circumstances such as weather conditions or carrier delays.

4. Shipping Locations

We currently ship to all locations within India. We do not currently offer international shipping.

For orders to remote or hard-to-reach areas, delivery may take longer. If your location is not serviceable, we will contact you to discuss alternative arrangements.

5. Order Processing

Once your order is placed and payment is confirmed:

1. We will send you an order confirmation email
2. Your order will be processed within 1-2 business days
3. You will receive a shipping confirmation email with tracking information once your order ships
4. You can track your order using the tracking number provided

6. Order Tracking

Once your order ships, you will receive:

• A shipping confirmation email with your tracking number
• Access to track your order through our website or the carrier's website
• Real-time updates on your order status

You can track your order by logging into your account and viewing your order history, or by using the tracking link provided in your shipping confirmation email.

7. Multiple Items in One Order

If your order contains multiple items, they may be shipped together or separately depending on availability and warehouse location. You will be notified if your order is split into multiple shipments. Shipping costs remain the same regardless of how many shipments your order is split into.

8. Delivery Issues

If you experience any issues with delivery, please contact us immediately:

• Delayed Delivery: Contact us if your order hasn't arrived within the estimated timeframe
• Damaged Package: Take photos and contact us within 48 hours of delivery
• Missing Items: Contact us immediately with your order number
• Wrong Address: Contact us as soon as possible; we may be able to redirect the shipment if it hasn't been delivered

9. Undeliverable Packages

If a package is returned to us as undeliverable due to:

• Incorrect or incomplete address
• Recipient not available after multiple delivery attempts
• Refusal to accept delivery

We will contact you to arrange for reshipment. Additional shipping charges may apply. If you do not respond within 30 days, the order may be cancelled and a refund issued (minus original shipping costs).

10. Shipping Restrictions

Some items may have shipping restrictions due to:

• Size or weight limitations
• Hazardous materials regulations
• Regional availability
• Carrier restrictions

If an item cannot be shipped to your location, we will notify you and provide alternatives or a refund.

11. Contact Us

For questions about shipping or to track your order, please contact us: